Terms of service
Welcome to Divenum — where mindset meets movement.
By using our website (di4rapparel.com) or purchasing from our store, you agree to the following Terms of Service. Please read them carefully. These terms are designed to protect both our brand and your experience.
1. Acceptance of Terms
By accessing or using our website, placing an order, or engaging with our brand in any way, you agree to be bound by these Terms of Service, our Privacy Policy, and any other policies referenced or posted on this site.
2. Eligibility
To use this site or make a purchase, you must be at least 18 years old or have permission from a parent or legal guardian.
3. Product Information
We aim for full accuracy in product descriptions, pricing, and imagery. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice — including after you’ve placed an order.
4. Order Processing & Shipping
We process all standard orders within 2–4 business days. Shipping times vary by location:
- U.S. Shipping: 3–7 business days after processing
- International Shipping: 7–14 business days after processing
Shipping costs are calculated at checkout. Free shipping may apply during exclusive drops or promotional events. You’ll receive a tracking number once your order ships.
5. Pre-Orders
Select pieces are offered on a pre-order basis, meaning they are crafted and fulfilled after purchase. If your order includes a pre-order item:
Please allow 4–6 weeks for production and shipping.
By purchasing a pre-order, you accept the stated timeframe. We do not offer cancellations, exchanges, or refunds for pre-orders unless the item arrives damaged.
6. Returns & Exchanges
All sales are final, including pre-orders. We do not accept returns, exchanges, or cancellations once an order is placed.
If your product arrives damaged or defective, email us within 7 days of delivery at [Your Email Address] with your order number and clear photos of the issue.
7. Chargebacks & Disputes
We take fraudulent activity seriously.
Chargebacks made during the pre-order timeline (4–6 weeks) or outside of these stated policies will be formally disputed using this Terms of Service, tracking records, and agreement logs.
Please contact us before filing any dispute — we’re here to help.
8. Intellectual Property
All content on this site — including logos, designs, product names, photos, graphics, and written content — is the intellectual property of Divenum and protected by law.
You may not copy, distribute, modify, or use any content without written permission.
9. User Conduct
You agree not to use our website for any unlawful, abusive, fraudulent, or disruptive purposes. Violation of these terms may result in account termination and potential legal action.
10. Privacy Policy
We respect your privacy. For information on how we collect, use, and protect your data, please refer to our Privacy Policy.
11. Limitation of Liability
Divenum is not liable for any indirect, incidental, or consequential damages arising from your use of the website, products, or any services offered.
All products are sold “as is” and “as available.”
12. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Your continued use of the site after changes constitutes acceptance of the revised terms.